All of our consultations are absolutely FREE however, we do require a deposit of £25 to secure the booking, this is then redeemable against any treatment booked or refundable should you decide not to proceed. Deposits will be taken at the time of booking and email confirmation will be sent to you.
Your deposit will be forfeited if you fail to attend or cancel your appointment with less then 48 hours notice.
We request a £50 deposit to secure your treatment. Ths will be taken at the time of booking and will secure your appointment. This is redeemable against the cost of your treatment along with the above consultation fee. If you decide not to proceed with the treatment, as long as you notify us at least 48 hours before your appointment we will refund your deposit.
Appointments are confirmed by us via email once the deposit has been paid. If a deposit has not been received we reserve the right to cancel your appointment.
Please give at least 48 hours notice should you wish to cancel an appointment
The cancellation policy is in place as a courtesy to both our practitioner and other clients. Giving notice will enable us to re-schedule your treatment to a more convenient time and also frees up time for other clients waiting to book their appointment.
We request 48 hours notice for the cancellation of any appointment
Failure to give at least 48 hours notice for Consultations or Treatments will result in forfeiture of your deposit. Late arrival resulting in your treatment being cancelled or rebooked will also result in forefeiture of your deposit.
Treatments cancelled, with less than 48 hours notice, that are part of a course of treatment will automatically be deducted from the course total.
How Can I Cancel or Re-arrange My Appointment?
To can cancel or re arrange any appointment please call the clinic on 01562 887743 or 07828 455158. Or you can send us an email at email@example.com
Please be advised we require a minimum notice of 48 hours to cancel a Consultation or Treatment.
Our Refund Policy
We refund or swap any unopened products returned to us in a saleable condition with an original receipt.
Unfortunately opened products cannot be refunded.
Treatments and Packages:
We offer a full refund on any treatment or course of treatment within 7 days of purchase, prior to the treatment being delivered.
Treatments which have taken place cannot be refunded.
We cannot refund any package or course that has already commenced.
Any adverse reaction must be reported within 48 hours of your appointment.
We do not offer refunds are offered for any treatments that form part of a special offer.
The only exception to this policy is a serious or long term illness that contra-indicates the treatment, confirmed by a medical certificate.
All courses of treatments and gift vouchers must be completed within 12 months of the date of purchase.
We always welcome and appreciate feedback from all of our clients, whether this is positive or negative as it allows us to improve our service to you. We would love to hear what you think about The Body Clinic.
Please feel free to email us your thoughts to firstname.lastname@example.org
The Complaints Procedure
We aim to exceed all our clients expectations and provide them a first class service and enjoyable experience. However we recognise that sometimes things go wrong.
The quickest and most effective way of resolving any problem is to contact us either by telephone or email. We will listen carefully to your concerns and do what we can to correct any problems and provide a suitable solution.
Please expect a response within the first four working days of after submitting your complaint to us.
This website provides information regarding weight loss and body sculpting treatments, it is intended to assist individulas to make an informed decision regards their weight loss and body shape goals. We do not offer medical advice or diagnosis any medical condition.
The results shown on this site are from real clients and are typical however the results are not guaranteed. Results will vary from person to person. If you gain weight following your treatment or programme you may gain weight evenly all over your body, not just in the area treated. Results will be long lasting if a healthy lifestyle and body weight are maintained.
This site is intended to provide our users with educational information only.